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Regulation of over-the-counter (OTC) medicines

You can buy over-the-counter (OTC ) medicines for self-treatment from pharmacies, with selected products also available in supermarkets, health food stores and other retailers. Examples include cough and cold remedies, anti-fungal treatments, sunscreens, non-prescription analgesics such as aspirin and paracetamol.

If you have an enquiry about OTC medicines that is not answered by this website, please see the contact details below.

Regulatory guidelines & standards

Contact details for enquiries about OTC medicines

If your enquiry is not specifically about OTC medicines, see: Contact the TGA <http://www.tga.gov.au/contact.htm>

Enquiries about OTC medicines

  • Email:
  • Web: OTC Medicines Section
  • Phone:
    • 02 6232 8652
    • 1800 020 653 (freecall within Australia)
    • Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:
      • TTY or computer with modem users phone 1800 555 677 then ask for 1800 020 653
      • Speak and listen (speech to speech relay) users phone 1800 555 727 then ask for 1800 020 653
  • Fax: 02 6232 8659
  • Post: OTC Medicines, TGA, PO Box 100, Woden ACT 2606, Australia

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